Hi back Nira'lia. Thank you for your input.
Jester, I will tell you something about the person you're talking to. I thought this was obvious but obviously it was not. This person has no will to disclose any information about themselves unless there's a good reason for it. Trying to pry it out of them is very disrespectful when one is not addressing their particular remarks, comments or requests. It wasn't the tone of your message that was condescending, Jester. The tone was fine. It was the content. You cannot expect a positive reaction when you drop a truckload of stereotypical information and a bunch of assumptions that could very well come across as offensive. You know that those assumptions can come across as offensive because you yourself claim to address that very same issue.